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Safety Excellence"
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Course Overview

"Leading from the Front" is a practical, hands-on leadership development series designed to empower frontline leaders in manufacturing and industrial environments. This 12-week program equips participants with the essential tools to build trust, drive performance, and lead with confidence.


 Scheduling Flexibility:
The schedule below is designed as a 12-week program with one 1-hour session per week. However, we understand that every organization has unique needs—this training can be accelerated or customized into a different format or timeline to best fit your team’s availability and goals. 


 Format: In-Person
Audience: New Managers, Frontline Supervisors, Lead Workers, Team Leaders, Emerging Leaders

📅 Week-by-Week Outline

Week 1 – Introduction to Frontline Leadership

Week 1 – Introduction to Frontline Leadership

Week 1 – Introduction to Frontline Leadership

• Understanding the role of a frontline leader
• The difference between a boss and a leader
• Leadership expectations in manufacturing environments
• Setting the tone for team success

Week 2 – Building Trust & Credibility

Week 1 – Introduction to Frontline Leadership

Week 1 – Introduction to Frontline Leadership

• Why trust matters in leadership
• How to lead by example
• Maintaining integrity under pressure
• Earning respect from peers and direct reports

Week 3 – Effective Communication on the Floor

Week 1 – Introduction to Frontline Leadership

Week 3 – Effective Communication on the Floor

• Verbal, non-verbal, and written communication basics
• Giving clear instructions and feedback
• Active listening strategies
• Communicating across shifts and teams

Week 4 – Safety-First Leadership

Week 5 – Conflict Resolution & Difficult Conversations

Week 3 – Effective Communication on the Floor

• Leading with a safety mindset
• Holding team members accountable for safe behaviors
• Conducting and reinforcing toolbox talks
• Creating a culture where “stop work” is supported

Week 5 – Conflict Resolution & Difficult Conversations

Week 5 – Conflict Resolution & Difficult Conversations

Week 5 – Conflict Resolution & Difficult Conversations

• Common workplace conflicts and how to handle them
• Keeping your cool under pressure
• Addressing poor performance or behavior
• Coaching vs correcting

Week 6 – Time Management & Prioritization

Week 5 – Conflict Resolution & Difficult Conversations

Week 5 – Conflict Resolution & Difficult Conversations

• Managing people, tasks, and production flow
• Delegation strategies for leads/supervisors
• Handling interruptions and shift transitions
• Balancing safety, quality, and productivity

Week 7 – Team Motivation & Morale

Week 9 – Problem Solving & Decision Making

Week 8 – Accountability & Discipline

• What really motivates today’s workforce
• Recognition vs reward
• Creating buy-in and ownership
• Leading during tough days

Week 8 – Accountability & Discipline

Week 9 – Problem Solving & Decision Making

Week 8 – Accountability & Discipline

• Holding your team accountable the right way
• Documentation basics for behavior and performance
• Progressive discipline overview
• Consistency = fairness

Week 9 – Problem Solving & Decision Making

Week 9 – Problem Solving & Decision Making

Week 9 – Problem Solving & Decision Making

• Quick decision-making on the line
• Identifying root causes, not symptoms
• Encouraging team input and solutions
• Knowing when to escalate

Week 10 – Developing Your Team

Week 12 – Leadership in Action + Graduation

Week 9 – Problem Solving & Decision Making

• Identifying high performers and future leaders
• Coaching vs micromanaging
• Cross-training and skill development
• Creating growth opportunities on the floor

Week 11 – Leading Change in Manufacturing

Week 12 – Leadership in Action + Graduation

Week 12 – Leadership in Action + Graduation

• Dealing with new systems, equipment, or policies
• Helping others adapt to change
• Communicating change effectively
• Building a team that embraces improvement

Week 12 – Leadership in Action + Graduation

Week 12 – Leadership in Action + Graduation

Week 12 – Leadership in Action + Graduation

• Final group activity or simulation
• Review of key lessons
• Leadership commitment statements
• Graduation recognition

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